Privacy Policy 

Effective Date: 12/1/2024

S&R Towing (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information, and your rights regarding that information.

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and any other information you provide when interacting with us.
• Transactional Information: When you use our services, we may collect details about those interactions (e.g., message content for texting services or service preferences).
• Usage Data: Information about how you access and interact with our services, including IP addresses, browser types, device identifiers, and other technical data.
• Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to enhance your experience and analyze usage patterns.

2. How We Use Your Information

• To provide and deliver the services you request, such as sending and receiving text messages.
• To personalize your experience and improve our services.
• To communicate with you about service updates, promotions, and notifications.
• To comply with legal obligations, enforce our terms, and protect against fraud or misuse.

3. Sharing Your Information

• Limited Sharing for Service Provision: We only share your personal information with third-party service providers as necessary to operate our services. For example:
• Sharing your phone number with a text-messaging provider to deliver messages.
• Sharing technical data with analytics providers to understand service performance.
• Legal and Regulatory Requirements: We may disclose information if required by law, regulation, or to respond to valid legal processes.
• Business Transfers: In the event of a business transaction (e.g., merger, acquisition, or sale), your information may be transferred as part of the assets.

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes

4. Your Choices and Rights

• Opt-Out of Communications: You may opt out of receiving promotional messages by following the unsubscribe instructions in those communications. For service-related texts, reply STOP to opt out. For more information, reply with HELP.
• Access and Update Information: Contact us to access, correct, or delete the personal information we have about you.
• Cookie Preferences: Adjust your browser or device settings to manage cookies and similar tracking technologies.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Data Security

We use industry-standard measures to safeguard your information from unauthorized access, use, or disclosure. While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before sharing information.

8. Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The revised policy will be posted with an updated effective date, and significant changes will be communicated to you.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

S&R Towing

1060 Airport Road Oceanside, CA 92058

Phone: 760-547-1700

Email: info@srtow.com

By using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy. Please review it carefully.

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